Terms of Service

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services operated by Lowbank Shoes(“we”, “us”, or “our”). By accessing or using our website (lowbankshoes.uk), you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

1. Use of the Website

By using our website, you agree to:

• Use the site only for lawful and legitimate purposes.
• Provide accurate and up-to-date information when required.
• Not attempt to disrupt, damage, or hack the website.
• Not reproduce, copy, or resell any content without our prior written consent.

2. Product Information and Availability

We aim to provide accurate product descriptions, images, stock levels, and pricing. However, we reserve the right to:

• Correct any errors, inaccuracies, or omissions.
• Modify or discontinue products at any time without notice.
• Limit the availability or quantity of any product offered.

3. Orders and Payments

By placing an order on our website, you agree to provide complete, accurate billing and contact information. We reserve the right to:

• Refuse or cancel any order at our discretion.
• Verify payment details before processing your order.

Payments are processed securely through trusted third-party providers. We accept major credit cards, digital wallets, and other payment methods shown at checkout.

4. Shipping and Delivery

Shipping and delivery terms are detailed in our Shipping Policy. Delivery times are estimates and may vary depending on carriers, customs, weather conditions, and other external factors beyond our control.

5. Returns and Refunds

Our return and refund procedures are outlined in our Refund & Return Policy. Returns are only accepted under the conditions specified in that policy. Customers may be responsible for return shipping costs depending on the reason for return.

6. Intellectual Property

All content displayed on this website, including branding, product photos, designs, logos, texts, and graphics, is the intellectual property of Lowbank Shoes or its partners and is protected under copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

7. Third-Party Services

Our website may use third-party tools and integrations, such as analytics and advertising platforms. We are not responsible for the content, performance, or privacy practices of any external websites linked through our website.

8. Limitation of Liability

To the fullest extent permitted by law, Lowbank Shoes shall not be liable for indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities arising from your use of — or inability to use — our website, products, or services.

9. Indemnification

You agree to indemnify and hold harmless Lowbank Shoes, its operators, affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of the website or your violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page and will take effect immediately unless otherwise stated. Continued use of the site signifies your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

12. Contact Us

If you have any questions regarding these Terms, you may contact us:

Email: contact@lowbankshoes.uk
Opening Hours: Mon to Fri, 10:00 – 18:00

Operated by: Lowbank Shoes LTD
Westfield London
Ariel Way, Shepherd’s Bush, London, W12 7SL